Drive our success
Success comes when we deliver the care and protection that our clients expect.
We trust our people at all levels and empower them to be able to achieve our common goals and make the difference in people’s lives.
To make this happen our leaders always commit to listen and care for both our customers and our people, adopting a simple and smart approach to make our strategy come alive.
Our leaders create tomorrow’s leaders, committing to always develop our talents, recognise their value and promote behaviour that demonstrates our values put in action.
Our people share a common language in how we enact our values in everyday situations:
Passion for Excellence
We are passionate about Generali, and our insurance business, and we lead with courage and dedication. As owners of the company, we make decisions and take risks, while mindful of both local market perspectives and global goals. We act with integrity and in compliance with our ethical standards.
Nurture our People
We convey passion to our employees and build fully engaged teams working across functions. We seed the future of our company by creating an empowering learning environment and a diverse and inclusive workforce.
Drive for Success
We embrace change and build on the strengths of being a global community. We inspire involvement in achieving results and strive for high performance. We constantly focus on our purpose and execute with simplicity and responsibility.
Value the Customer
We embed customer perspectives in our day-to-day operations to exceed expectations and to be our customers’ trusted partner. In order to provide superior service throughout the entire value chain, we form strong partnerships with our distributors.
Shape the Industry
Our technical expertise and market insights allow us to anticipate business and social trends; we are considered to be opinion-makers for the industry and by regulators. We proactively lead the market and contribute to the sustainable growth of society.
Developing global leaders
Guiding and implementing our strategy requires strong leadership capabilities. Our future leaders must guide the organisation to transformation, have a global mentality and be an example with behavior for becoming the Lifetime Partner for our customers. We stimulate sharing and local cascading for the Group strategy and we support the development of leaders and global and global talents with personalized training courses, in collaboration with the major business schools in the world.
We also commit to building the next generation of women leaders and ensuring their presence in senior roles. This is a strategic objective for Generali: in 2015 we have developed and delivered mentoring and training programmes for talented women with high potential as part of our commitment to recognising our people for their talent, not their gender.